SimXperience places customer service ahead of all other corporate objectives. Fanatical service is part of our culture and business model. While rapid and effective service is standard with all our products, SimXperience Premium support futher enhances our commitment by offering race teams, drivers and corporate event coordinators direct access to our team of software, hardware and electronics engineers to ensure quality service and rapid resolution.

Our SimXperience premium support software tool allows engineers to remotely connect to your simulator and provide effective remote diagnostics anywhere in the world at any time of the day.

Customers with Premium Simulator Support Contracts can jump to the front of the line by choosing option 2 for Premium Support on our phone system.

In the rare case that a replacement part is required, SimXperience customers with a premium support contract receive expedited replacement parts delivery at no additional charge.